Privacy Policy
Effective Date: November 20, 2024
Welcome to Fold! Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our app.
1. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information
- Name, email address, and contact details when you create an account.
- Payment information if you make in-app purchases.
Usage Data
- Information about how you interact with Fold, including features you use and actions you take.
- Device information, such as your IP address, operating system, and browser type.
Optional Information
- Files, 3D assets, or project data you upload to the app.
- Feedback or responses to surveys.
2. How We Use Your Information
We use the collected information for the following purposes:
- To operate, maintain, and improve the Fold app.
- To personalize your experience and suggest features.
- To process transactions securely.
- To communicate with you about updates, promotions, or support inquiries.
- To analyze app usage and improve performance.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following scenarios:
- Service Providers: With trusted third parties who assist us in providing the app, such as cloud storage services.
- Legal Requirements: To comply with legal obligations or enforce our terms of service.
- Business Transfers: If Fold is merged, acquired, or undergoes other changes, your information may be transferred to the new owner.
4. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to safeguard your credentials and notify us of any suspicious activity.
5. Your Choices
You have the following options regarding your data:
- Access and Update: You can access and update your account information directly in the app.
- Delete Your Data: Request account deletion by contacting our support team at support@foldhq.app.
- Opt-Out: Opt-out of promotional communications by clicking the "unsubscribe" link in our emails.
6. Third-Party Links
Fold may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites.
7. Children’s Privacy
Fold is not intended for users under the age of 13. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us to have it removed.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting an update in the app or sending an email.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Fold Team
Email: support@foldhq.app